Privacy Policy
Lock Tennis Foundation NPC
Registration Number: 2021/354542/08
Last Updated: Monday, 16th March 2026
1. Introduction
The Lock Tennis Foundation (“the Foundation”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with https://www.locktennisfoundation.com (the “Website”). By using this Website, you agree to the practices described in this Privacy Policy.
2. Personal Information We Collect
We may collect personal information when you interact with the Website or communicate with us. This information may include your contact details such as your name, email address, and phone number. Where you make a donation or provide support to the Foundation, we may collect donation-related information such as the donation amount, payment confirmation details, and billing information, which is processed through secure third-party payment providers.
In addition, we may automatically collect certain technical information when you use the Website. This may include your IP address, browser type, device information, the pages you visit on the Website, and the date and time of your visit. We may also collect personal information that you voluntarily provide to us, for example when you submit contact forms, register for events, volunteer with the Foundation, subscribe to newsletters, or make donations. We only collect personal information that is necessary for the legitimate purposes outlined in this Privacy Policy.
3. How We Use Personal Information
Personal information collected by the Foundation may be used to respond to enquiries, communicate with donors, supporters, and volunteers, process donations, and provide updates about the Foundation’s activities. We may also use this information to manage events and programmes, improve the functionality and services of the Website, and comply with applicable legal and regulatory obligations. The Foundation will not sell, rent, or trade your personal information to third parties.
4. Legal Basis for Processing (POPIA)
The Foundation processes personal information in accordance with POPIA and relies on several lawful bases for doing so. These include the consent provided by users, the legitimate interests of the Foundation in operating its programmes and communications, contractual obligations where donations or services are involved, and compliance with applicable legal obligations.
5. Sharing of Personal Information
In certain circumstances, we may share personal information with trusted third-party service providers who assist us in operating the Website and delivering services. These may include website hosting providers, payment processing platforms, and email communication services. These providers are required to maintain appropriate security and data protection standards and may only process personal information for the purposes agreed with the Foundation.
Personal information may also be disclosed where required by law, regulation, or legal process, or where disclosure is necessary to protect the rights, safety, or property of the Foundation or others.
6. Payment Security
Where donations are processed through the Website, payments are handled through secure third-party payment gateways. The Lock Tennis Foundation does not store credit card or banking details on its systems. All payment processing providers used by the Foundation are expected to comply with applicable payment security standards.
7. Cookies and Tracking Technologies
The Website may use cookies and similar technologies to enhance the user experience. Cookies help us understand how visitors interact with the Website, improve its performance, and remember user preferences where applicable. Users may choose to disable cookies through their browser settings; however, some features of the Website may not function correctly if cookies are disabled.
8. Protection of Personal Information
The Foundation takes reasonable technical and organisational measures to safeguard personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. While we strive to protect personal information, it is important to note that no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
9. Retention of Personal Information
Personal information will only be retained for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including compliance with legal obligations, accounting requirements, and operational needs of the Foundation. Once personal information is no longer required, it will be securely deleted or anonymised.
10. Your Rights Under POPIA
In accordance with the Protection of Personal Information Act, individuals have the right to request access to the personal information that the Foundation holds about them. Individuals may also request the correction of inaccurate or outdated personal information, request deletion of personal information where appropriate, object to the processing of personal information, or withdraw consent where processing is based on consent. Requests relating to personal information can be submitted using the contact details provided below.
11. Third-Party Websites
The Website may contain links to external websites that are not operated by the Lock Tennis Foundation. The Foundation is not responsible for the privacy practices, policies, or content of these third-party websites. Users are encouraged to review the privacy policies of any external websites they visit.
12. Children’s Information
The Lock Tennis Foundation works with youth through tennis development programmes. We take special care to protect the personal information of children and will obtain parental or guardian consent where required when collecting personal information from minors.
13. Changes to This Privacy Policy
The Foundation may update this Privacy Policy from time to time to reflect changes in legal requirements or organisational practices. Any updates will be published on this page together with the updated revision date. Users are encouraged to review this policy periodically to stay informed about how their personal information is protected.
14. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact the Lock Tennis Foundation.
Lock Tennis Foundation
Website: https://www.locktennisfoundation.com
Email: info@locktennisfoundation.com
15. Complaints
If you believe that your personal information has been processed unlawfully, you have the right to lodge a complaint with the Information Regulator of South Africa.
Information Regulator South Africa
Website: https://www.justice.gov.za/inforeg/